Privacy Policy

Last Updated: 02/02/2025

Jojolopa (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website https://jojolopa.com and use our services.

1. Collection of Personal Information

We collect personal information to provide and improve our services. The types of information we collect may include:

1. • Identity Information: Name, date of birth, gender.
   • Contact Information: Email address, phone number, shipping/billing address.
   • Payment Information: Credit/debit card details, PayPal or other payment method details (processed securely by third-party payment providers).
   • Order & Transaction Details: Purchase history, order preferences.
   • Technical & Usage Data: IP address, browser type, cookies, and analytics data.

2. How We Collect Your Information

We collect personal information through:

1. • Direct interactions (e.g., when you place an order, subscribe to our newsletter, or contact support).
   • Automated technologies (e.g., website cookies, analytics tracking).
   • Third-party providers (e.g., payment gateways, marketing platforms).

3. How We Use Your Information

We use your personal information to:

1. • Process and deliver orders.
   • Manage payments and refunds.
   • Provide customer support and respond to inquiries.
   • Improve our website and user experience.
   • Send promotional emails (you can opt out anytime).
   • Comply with legal obligations.

4. Disclosure of Personal Information

We do not sell or rent your personal data. However, we may share your information with:

1. • Service providers (e.g., payment processors, shipping carriers).
   • Marketing & analytics partners (e.g., Google Analytics, Facebook Ads).
   • Legal authorities (if required by law or for fraud prevention).

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but some website features may not function properly.

6. Data Security & Storage

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your payment data is processed securely through encrypted channels.

7. Your Rights & Choices

Under the Australian Privacy Act, you have the right to:

1. • Access the personal data we hold about you.
   • Request correction of any inaccurate information.
   • Withdraw consent for marketing communications.
   • Request deletion of your data, where legally applicable.

To exercise these rights, contact us at contact@jojolopa.com

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

For any privacy-related inquiries, please contact us:
📧 contact@jojolopa.com
📞 +610432892950

📍 [U2/15-17 Conway St, Mowbray 7248